Demand Planning System Analyst

GIBSONGibson Brands, Inc. (“Gibson� or the “company�), the world’s most iconic guitar brand, has shaped the sounds of generations of musicians and music lovers across genres for more than 100 years. Orville Gibson founded the company in 1894 in Kalamazoo, Michigan, Gibson has a legacy of world-class craftsmanship, legendary music partnerships and progressive product evolution that is unrivalled among musical instrument companies. Our portfolio of brands includes Gibson as well as many of the most beloved and recognizable music brands, including Epiphone, Kramer, and others; we also own Gibson Pro Audio with brands such as KRK and Cerwin-Vega. Many Gibson instruments are highly collectible since Gibson was at the forefront of innovation for many genres of music including big band, rock-n-roll, and blues. Gibson operates via a central headquarters based in Nashville, TN, supporting five manufacturing facilities as well as four regionally-based support centres that enable the sales, marketing, and distribution activities in each of four different worldwide regions.OVERALL JOB PURPOSEThis role is responsible for the generation of Demand Planning system information, auditing said information, posting information timely and assisting the Demand Planning Team as required to ensure product flows to the customer as efficiently and effectively as possible. This role is additionally responsible for flagging new product introductions and monitoring system information to ensure that orders and product availability are aligned for new product launches. Lastly, this role will engage and work with the exportation of products to our various distributor and Latin America customers to ensure that documentation and Commercial Invoicing is correct and that proper communication of takes place.ROLES & RESPONSIBILITIESDaily creation of Demand Planning information to include but not limited to: The Main Stage and The Set ListWeekly creation of additional Demand Planning information to include but not limited to “Special Guests� – New Product Information listings and trackingWorks with the Demand Planning Manager, Finance, Sales and Marketing to develop an ever-improving sales forecast using demand history, trends, NPI, seasonality and other system data to include the integration of BI Portal informationProvide information to support the S&OP process. Works directly with customer service as a liaison between them and the product sources (manufactured or purchased) as requiredEnsure all customer required communication is timely and accurate and requests are met with a high sense of urgencyReport out to the business as requiredWork with the Logistics and Compliance teams to support the creation, management and proper record keeping of commercial invoice and proforma documentation REPORTS TO: Demand Planning ManagerREQUIRED EXPERIENCE AND QUALIFICATIONSMinimum 5 years of consumer products system management or other order / data management experience Strong Microsoft Excel capability Bachelor’s Degree or Additional 3 years of experienceDemonstrated ability to function within cross team collaboration Minimum 5 years experience interacting with Sales and Marketing / Warehouse functionsESSENTIAL SKILLS AND KNOWLEDGEEffective communication skills with a strong ability to navigate through data to “tell the story�Strong organizational and follow up skills, especially with customer serviceProcess error proofing and confirmation skillsStrong analytical and quantitative skillsAbility to foster and maintain strong working relationships with Sales TeamsAbility to drive transparency and address supply issues in a fact based and direct mannerPERSONAL QUALITIESEnjoys analysis/statistics, and is a Problem Solver Ability to handle pressure well Ability to clearly communicate requirements Must be a willing student to transfer knowledgeMust be detail oriented and highly organized Must have a Servant Leader mentality TRAVEL REQUIRED: 0Nota Bene:The company’s job descriptions are not intended to be a complete detailed account of all expected/anticipated activities. We operate in a fast-moving and competitive global environment and therefore need employees to be flexible.