Erlewine marked the occasion by taking photos of his new graduates employing the techniques they learned. The Warranty Repair staff honored Dan in a humorous way by enshrining his likeness on a broken Gibson headstock.

Erlewine was eager to recount his experiences with Gibson.

"More than ever, I'm impressed by Gibson," he said. "From the [Nashville Electric Division] factory to the [Custom*Art*Historic Division], they are making the best guitars they've ever made."

Erlewine was equally impressed with the Warranty Repair Department.

"Customer service is really their goal, it's obvious," Erlewine said. "And '[be] Proactive' is their motto. They learned a lot and I learned a lot. We shared our knowledge and traded secrets. I hope they have me back."