HOW TO OBTAIN WARRANTY SERVICE
If you require warranty service you may contact your nearest authorized Gibson Warranty Repair
Center. It is not necessary to contact Gibson first. The owner will
be responsible for getting the instrument to the Warranty Center. If the
instrument is shipped freight and insurance must be prepaid.
If there is no Warranty Center in your area, you may contact your
nearest authorized Gibson Dealer. Your dealer will evaluate the
situation, then contact us for further instructions. All returns to
Gibson must have a return authorization- any shipments that do not have
authorization will he refilsed
Only authorized Gibson service centers may perform warranty service - any
service performed by unatlthorized persons will void your warranty.
Gibson disclaims liability for defects or damages caused by service
performed by unauthorized persons and all non-warranty service not
performed by Gibson.
When contacting Gibson in writing you should include a complete
description of the problem. If non-warranty work is recommended, a
quotation will be issued and must be approved by the owner before such
work is done. We appreciate a prompt notification of your wishes. It is
not necessary to purchase non-warranty work in order to obtain service
on materials covered by the warranty.
Subsequent to inspecting an instrument upon arrival, Gibson or the
authorized Gibson Warranty Repair Center will advise you or your dealer
of the approximate date of completion The repaired instrument or part
will be returned to the owner or dealer t'reight collect and insured.
No representative or other person is authorized to assume for Gibson any
liability except as stated above. For further information contact:
Gibson Musical Instruments
309 Plus Park Boulevard
Nashville, TN 37217
(800) 444-2766
1-800-4GIBSON