Many of the jobs which one might think are machined are not. I watched Rhonda
Johns hand-roll a neck against a large belt sander. A nose block is
placed on the turning radius of the sander. Each block is designed for
different guitars, and guides the raw neck, with the fingerboard in place as
it is rolled against the belt, to contour the back of the neck. At this
juncture, the neck is wider than the finger board, but when Rhonda is
finished it will be shaped to an exact fit. In another area, the carved top
for a Super 400 is being sanded using a slack-belt sander which is brought to
bear on the top by pressing down on the belt with a cloth before removing the
top and studying the results.
Elsewhere, the necks are progressing. Mother of Pearl or other materials are
inlaid into fingerboards and the fret kerfs are cut, by hand, using a
dovetail-type saw. Then the frets are fitted and hand-filed until they
match the sides of the fingerboards before being assembled onto a guitar
body. At this stage, the entire neck assembly is fine-tuned by file, eye and
measurements to assure a smooth, low action; anyone who has ever played
a Gibson guitar is first impressed by how low and fast the action is, without
the string buzz that is often associated with a lesser instrument.
Before any of the instruments leave this first stage of manufacturing, to
journey through the building to the finishing and final assembly area, they
end up in the hand-sand, fill and stain department. At this point, the basic
instrument is completely assembled, except for a finish and its electronics
and hardware.
However, before it can move beyond here, it is gone over
extensively to correct any flaws. Small imperfections are filled, stained to
match their background, and hand-sanded to a silky smooth finish prior
to painting. Finishing then receives the instrument and first applies the
appropriate lacquer finish. So meticulous is the approach to guitars built
for the Historic Collection series that, in the case of the 56 and 57 Les
Paul Gold Top reissues, the original bronze powder supplier from the
1950s was contracted to provide the powder to color the finish on the
reissue!
Once a finish has been applied, the instrument moves to Wanda Johnson and her team of Maricella, Jolene, and Randy. Their job is to hand scrape the
over-spray from all of the binding on each guitar or banjo. In order to
guarantee a perfectly seamless finish, Gibson does not mask off any of these
details prior to painting! Instead, Wanda and her crew painstakingly remove
the extra finish with various turned scrapers, razor blades and assorted
instruments. One slip at this stage and a $2300 to $23,000 instrument could
be sawn up for scrap, as Gibson allows no factory seconds to leave the
building!
After scraping, the finish is buffed out on two high-speed wheels.
David
Mahaffey and Tim Evans are responsible for this critical step. Watching
them hold the guitars against the huge wheels as they lean their weight into
them, then quickly twirling the instruments over and returning them to the
buffer, is like watching a ballet. These wheels are quite capable of
launching a guitar into the rafters if it ever escaped the grasp of these
industrial choreographers.
Once the initial polishing is completed, the last stages of the process
begin. Pick-ups and wiring are installed, small handling imperfections are
corrected , the nut (the string guide on the headstock) is installed and
hand-sanded to the perfect height prior to fitting the strings. The guitar
neck, which has been taped to protect the frets, fingerboard and inlay, is
cleaned up, and finally, the strings are installed and the instrument played.
Provided everything is perfect, a hard case is chosen and the finished
guitar is boxed and set out for shipping. With a three year backlog of
orders, there is no such thing as inventory!
The story, however, does not end here. Set against a wall across the aisle
from the hand-sand, fill and stain department sits the pro shop, and its
collection of luthiers, headed by Phillip Philly Jones. Here is where
the prototypes and the custom and art guitars are created and where they do
repairs. While I was there, Philly was building a Les Paul Art Piece for
use as a showcase of the companys wide-ranging expertise, while Ryan Futch worked on a custom guitar for Steve Cropper of the Blues Brothers Band.
Meanwhile, Todd Harrison was finishing some fingerboards, and Sean Nicholson
cut frets into a Nighthawk model. All this and repairs, too, are just in
a days work for Philly and company.
The guitar Philly is crafting is an unbelievable work of artistry. The back
fingerboard and headstock are all Mother of Pearl and and it is triple-bound,
with one layer appearing to be a band of marquetry. It will eventually be
fitted with triple pickups, but, at the moment, Philly is meticulously
takingmeasurements with a long metal ruler before moving to study a drawing
and then sketch out a pattern on the back of the headstock. He is a large
man, and this graceful little guitar is dwarfed in comparison. Nevertheless,
Phillys dexterous fingers have delicately crafted many musical works of art.
Although not as spectacular a piece as the custom, diamond-studded, $250,000
Les Paul Black Beauty with gold-plated hardware that was built to celebrate
Gibsons 100th anniversary, this is, nonetheless, a dramatic instrument. So,
too, is the Slash edition Les Paul that Bruce Kunkel is carving near the
other end of the same long workbench. The carving, in the upper rear corner
of the top, is of a coiled snake, wearing a top hat and smoking a cigarette.
Bruce is delicately hand-carving the relief into the 3/8" thick top; slowly
but surely, the image begins to take shape as Bruce labors over the guitar,
cross-lit by a small desk lamp. His eyeglasses shaded by the dark blue brim
of a baseball cap, he is a study in concentration as he meticulously pares
away a little off the top with each stroke. It actually appears as if the
shapes are buried within the top and Bruce is peeling away layers to reveal
them. Several custom/art guitars have been graced with Kunkels carving.
There is the commemorative Les Paul Tribute guitar, depicting two personae of
Les, one a young man in the Navy and one the familiar musician, guitar in
hand. And then there is the commemorative Elvis Presley instrument, featuring
three decorative carvings of the King set against a sunburst on an ES295
model.
It is from within this shop, amidst the rows and rows of dusty guitars and
their cases awaiting repair, and the congested work benches laden with this
art guitar or that special edition, that the heart of this industry giant can
be seen. From here come the creations that will be the future of Gibson and
the elaborately reworked reissues that show its past. Repairs are a new
function for the pro shop. The company only started doing them two years ago,
when they moved the custom shop to its present location. The repair sections
priority is straightforward: artists first and the public second. The wait
can be several months, yet still the backlog keeps piling up, like the back
orders for the new product.
Gibson is the kind of company that people like to work for, a company they
tend to stay with. On staff today are numerous employees with over 10 years
seniority. However, there is one man whose tenure goes all the way back to
the days in Kalamazoo. Jim Hutchinson, or Hutch as he is referred to, is in
charge of carved-top guitars and has been with the Gibson Corporation for 35
years. He can remember the company in its heyday, and through the dark days
before the current ownership. He has swept floors, and worked in assembly,
and has a wealth of memories stretching throughout his career. Today, as he
looks out over the manufacturing plant from his desk on the shop floor, he
feels confident that the company will be hand-building fine instruments for
many years to come. His sentiments appear to be shared by all those who work
here; everyone here is expecting to stay. For them, this is more than fine
woodworking, it is more than a job, it is part of who they are and they are a
part of music history.