![[ COMMENTS ]](/images/buttons/butcomments.gif)
These are common questions and comments about Gibson's World-Wide Web server. If your question isn't answered, or comment addressed, please pass it on to us.
A: A FAQ is a list of (F)requently (A)sked (Q)uestions with answers. So if you ask us the same question enough times we will put it here for the good of the net and all mankind.
A: You are looking at it. The browser is the application/program that you use to view the different "pages" on the World Wide Web (WWW). There are a number of different browsers such as NCSA Mosaic, Netscape, Lynx (Text Based), Cello and many many more. Some browsers support hypertext mark-up better than others, currently Netscape supports the most. If something looks odd or funny to you, its probably your browser.
A: Many of the new Web Browsers coming out have a nifty feature that allows you to rescale the fonts(lettering) that the browser uses. Unfortunately if you do not set the fonts correctly it will throw off how the pages look, meaning words that we want to look small may look huge on your screen and vice-a-versa.
To fix this you must first find out where the configuration for these fonts are in your browser. Usually they appear under Preferences, Options, or Setup. Once you find this menu, you will see a selector that allows you to select both a font, font style and a font size. Play around with these settings and see what looks best to you, but as a general rule you should have settings along these lines...
A: I'm afraid this is a question that we can not reliably answer while online. Some people tend to exaggerate the condition of their guitar while others may downplay it. If you wish to have your instrument appraised reliably, you need to contact a vintage guitar dealer who can inspect the instrument first hand.
A: We try to respond to every question we get, even if we don't know the answer. Sometimes though, things fall through the cracks or e-mail address are wrong. So don't think that we are intentionally ignoring you, try again.
A: Easy, most images are "clickable"... meaning that if you click the image, it will come. Most clickable images load a higher quality image rather than the thumbnail.
If you're using Mosaic and the image is not clickable -
If you're using Netscape and the image is not clickable -
A: When you make a normal FTP link, you hold the link as you navigate through the directories. When WWW makes an FTP link, it logs in; retrieves the requested data; logs out; displays data. This means that when connecting to a busy site, although you are already looking at the appropriate directory, you may get "Access..." problems because there are no links available for the browser to reconnect. The best advice for times like this is just to keep selecting the link.
The main advantage of FTP retrievals via WWW is that you do not have to go through the LOGIN procedure. Also, the correct directory will probably part of the URL, so you will not have to navigate either.
A: A large number of the links on this site are to other machines around the world. Sometimes those machines will be offline for maintenance purposes and you will be denied access. Although we try to keep a check on the other sites, we do occasionally miss some. Also, some sites are only down for a couple of hours!
If you find a site that is down for an extended period, then you can do a number of things. Where possible, contact the maintainer of the appropriate site direct. Mention your problem and hopefully they will be able to advise you on what's happening. Most remote sites have a description page that includes the email address of the maintainer.
The other option is to contact the WebGuys direct. Tell us the problem and, where possible, we'll try to find out what's happening. Either way, it's better to tell someone than to just ignore it. If you ignore it it may never get fixed!
A: You poor @#$%&*^. Are you still running at 300 baud also? Actually we are making an attempt to make these pages HTML 3.x compliant. Any browser that supports this HTML standard should display our pages fine. I'm afraid we don't have a monochrome monitor to test the images on, and we don't plan on getting one.
A: Which price list? Mail order or retail? For which country? We have many price lists. About 60% of our sales are over seas. Prices from country to country vary greatly because of tax and shipping. Even in the United States prices may vary by a great amount. For this reason we have opted not to provide price information. We recommend our customers contact their local vendor in order to find out the most accurate price on any given instrument in their area.
A: vi. No HotMetal, no HTMLEditor, no HTML Assistant. We are scanning images on two HP Scanjet IIcx/T and manipulating the images using Adobe Photoshop. The tool of choice for our in house graphic artist is Adobe Illustrator. Currently our WWW server network consists of one 486DX2/66mhz, one 486DX4/100mhz proudly running Linux and the latest version of XFree86, one 486DX4/100mhz, one Pentium 75mhz, two Pentium 90mhz, two Pentium 133mhz, and one PowerMac 8500 with all the extras. Our main server is an SGI Challenge S 175mhz machine running Netsite, although after purchasing Netsite and using it for a year we strongly prefer and highly recommend Apache. We are connected to the backbone via a T1 provided by ISDN-Net. We've got a pretty neat phone too, with our own number. We sometimes use WebLint to check the HTML validity of our pages.
"Frankly we feel that vi is just a little too user friendly..."
A: The best way to find information on the Gibson pages is by using the search facilities. Although they can only be used by browsers with "forms" capabilities, there are very few browsers that lack this ability.
A: The Gibson factories and offices are not designed for giving tours. We do plan on offering a "Virtual Tour" of our facilities in the upcoming future. This tour will include pictures, sounds, and text.
A: Why yes, yes we do. We have in the past held online interviews using IRC and audio/video. If you wish to participate in a future interview with us, you will need to follow the preceeding links to prepare yourself and your computer for it. After the interview is over (and we have time to digest all the information), we post the transcript of the interview, still pictures, audio clips, and video clips of the experience.
A: The following are excellent sources that may answer many of your questions.
List Servers:
![[ GUEST DESK ]](/images/buttons/butregister.gif)
![[ SEARCH ]](/images/buttons/butsearch.gif)
Copyright 1995 Gibson Guitar 1818 Elm Hill Pike, Nashville, Tennessee 37210 USA. All rights reserved.
