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PC Systems Engineer Level I

Job Location: Nashville, TN


Gibson Brands, Inc., the world’s premier manufacturer and marketer of consumer electronics, musical instruments and professional audio equipment, is seeking a self-motivated world-class individual with a desire to succeed as a PC Systems Engineer.


  • Provide technical phone and hands on support
  • Working with end users to diagnose and resolve PC hardware, peripheral and software problems.
Duties are as follows but not limited to:
  • The ability set-up computers and peripherals for end use, ensuring proper installation of peripherals, operating systems, and software applications.
  • Move and relocate computers, monitors and printers. (Must be able of lifting up to 40 lbs.)
  • Answer end users' questions regarding computer software and hardware problems.
  • Perform minor repairs of PC hardware and peripheral equipment.
  • Maintain record of daily problem calls and actions taken.
  • Support the end-user network including, configuration and troubleshooting simple PC networking issues.
 PC environment Support: (should include familiarity of the following Software Packages)
  • Microsoft Windows 8.1 Professional (essential)
  • Microsoft Office 2013 Professional and O365 (essential)
  • Internet Explorer
  • Acrobat Suite
  • McAffee/ Sophos Security Suites
  • Citrix
  • SCCM
  • LogMeIn or other remote software.
  • Apple OS 10.8 or higher. 
  • Bachelor’s Degree/certification or equivalent work experience required
  • General knowledge of PC and networking topologies with TCP/IP and data cabling is required.
  • A background in a network environment consisting of 1350 plus clients is helpful.
  • Excellent Organizational skills
  • Must be a team-oriented person with excellent written and communications skills.
Support at 6 different locations in Nashville plus multiple locations across the US, South America, and China. 

Local candidates encouraged as relocation is not offered.

Qualified candidates should send their resume and salary history as an attached MS Word document and in the subject line include “PC Systems Engineer Level I” to:

No phone calls, please