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Customer Support Representative - 2nd Shift

Job Location: Nashville, TN

08.11.2015

Gibson Brands, Inc., the leading manufacturer of musical instruments is seeking self-motivated, aggressive professionals for our Customer Service team.  Customer Service and/or sales experience with a working knowledge of home theater equipment is a plus.  Position will be based in Nashville, TN.  This is a full-time, salaried position is for our afternoon/evening shift with a typical schedule of 3pm – 12am 5 days per week which often includes weekends and may include holidays as needed; actual schedule may vary.  The ideal candidates will possess the following:

Minimum Job Qualifications:
  • High School Diploma or equivalent required. College Degree preferred.
  • At least 2+ years Customer Service experience (assisting end users in retail or call center environment preferred)
  • 2+ years working in a fast paced, demanding environment
  • Strong listening and problem solving skills
  • Strong organizational skills with attention to detail
  • Strong written & verbal communication skills
  • MUST have working/technical knowledge of home theater equipment including: receivers, surround sound systems, Blu-ray players, etc.    Please specify experience in your submission.
Applicants must be able to work in a fast paced demanding environment & approach this position as a career opportunity.

*Gibson offers competitive benefits package including medical, dental, vision, vacation and paid time off.

To be considered, please send your resume and salary history in MS Word format to careers@gibson.com. Please put "Customer Service Rep” in the subject line.

No Phone Calls, please